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What access do reviewers have, and how do I email them?

No. Reviewers have deliberately limited access to an event. Here is how their access compares to an admin’s.

Training video · 6:36Submission review and evaluation: statuses, plans and the evaluator's reviewThe five status categories and the Status popover, what an evaluation plan is and the settings that shape one, then the evaluator's side end to end on your Site, the sign-in link, My Reviews, the round queue, scoring a submission against the rubric with a comment and Save Review, what done looks like, and how that review lands on the admin's plan, the Evaluators tab, the Review tab and the Evaluation Summary.
Training video · 4:40Users, permissions and seatsWho is on the event team, what each default role can see, custom roles, field and status permissions, portal users versus team members, and organization-level access.

Admins have full access to the event, including the ability to:

  • Create and view submission forms
  • Create portal tasks, files and wiki pages
  • Send email communications to contacts and speakers
  • Create review plans
  • Manage the event agenda
  • Create custom reports

A reviewer is a user on your event with one job: complete the review plans assigned to them. They log in to their queue and see the submissions in their rounds, with whatever fields the round’s reviewer view exposes. They do not see the sessions module, contacts, emails, settings or reports. A closed plan is view-only for them.

They work on this event’s Program Site (Program → Site). The organization’s awards Site cannot show event session reviews — reviewers who land there see This is not the program site for this event even when they have assignments. Create the event Program Site before you invite them. Interest Form review plans are different: those reviews live on the organization Site.

Invite your committee as reviewers rather than admins. If someone needs both — say a track chair who also reviews — give them an admin or custom role as a team member and add them to the plan as a reviewer too. See invite and manage event team members for roles.

The review plan sends its own emails: an invitation when you add someone (Send invite email to new reviewers), a notice when you open the plan (Notify reviewers) and a Monday reminder while Enable Weekly Reminders is on. Wording is in automated emails.

For anything else — a briefing, a deadline change, a thank-you — use the regular email tools, which send to contacts, not to users. A reviewer who was only ever invited as a user is not yet a contact, so:

  1. Add your reviewers (and any event team members you want to reach the same way) to CRM → All Contacts. Importing a spreadsheet is the quickest way for a whole committee.
  2. Select them in the contacts table and use Send, or build a campaign in Communications. See create and send emails.

Adding someone as a contact does not change their permissions; their access is still set by their user role and the plans they are on.

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