See who viewed a submission form

Some people open your call for papers, read it and leave without saving a draft. Each submission form now counts the signed-in people who opened it and lists them, with what they did next, so you can follow up with the ones who have not submitted.

Note

Who viewed is rolling out. If your form cards do not show N viewed yet, it has not reached your region; it will appear without any setup.

Why use it

A draft tells you someone started. A view tells you someone was interested. The people who opened the form and never started are invisible to the draft reminders, and they are often the easiest to win back with a note about the topic, the deadline or a sign-in problem. The list shows them next to the people who started a draft and the people who submitted, so one filter gives you everyone still to follow up.

Who is counted

Note

Only people who were signed in when they opened the form are recorded. A visitor who reads the call without signing in cannot be identified, so they are not counted or listed. Sessionboard records who opened which form and when, nothing about what they typed.

• A person is listed once per form, however many times they open it. Visits counts the times they came back at least 30 minutes after the last one; refreshing the page or moving between steps is not a new visit.
• Your event team is left out of the count, so previewing your own form does not inflate it. Organization members and event team members in staff roles are hidden from the list unless you tick Include event team. Reviewers and portal users are counted like anyone else, because they submit too.
• Counting starts on the day this feature reached your region. Opens before that were not recorded.

Open the list

1. Go to Program → Forms.
2. Each form’s card shows N viewed after its submissions and drafts. Click it, or choose Who viewed from the card’s ⋯ menu.

For each person you see their name and email, a Status, when they first and last opened the form, and their number of visits:

Status	Meaning
Viewed only	Opened the form and never saved a draft on it.
Draft started	Saved at least one draft on this form and has not submitted.
Submitted	Submitted at least one proposal through this form.

Find the people to follow up

• Status: choose Viewed, not submitted for everyone who opened the form and has not submitted (viewed only and draft started together), or pick one status.
• Search matches names and emails, ignoring capitals and accents.
• Click any column heading to sort by it; click again to reverse.

The filters are part of the page address, so you can send a teammate the link to the list exactly as you see it.

Export or email the list

• Export CSV downloads the rows shown, filtered and sorted, with each person’s statuses, dates and draft and submission counts.
• Email N people (needs Edit on Session Forms) sends a one-off email to the rows shown. It is the same email as Email draft holders: your subject and message (prefilled from the event’s one-day reminder), a Complete Submission button that opens the form, sent immediately from the event, whatever notification settings the recipients have. Confirm, and it goes.

Tip

You can email the viewers of the same form again after ten minutes. The send is recorded in the event’s History and each message appears under Communications → History, and the list shows when it was last sent, by whom and to how many people.