Email your learners

The Emails page is where reminders, saved templates and messages to learners live. Learners who unsubscribe or bounce are skipped.

Why use it

Most people who start a course and stop will come back if asked once. Reminders do that for you, and a saved message reaches exactly the learners you pick.

Reminders to finish

Someone who starts a course and stops gets an email that takes them back to where they stopped. Turn Reminders on or off, and for each one set the days after their last activity, choose the email (Built-in wording or your own template) and select Save reminders. Each reminder goes once. New activity starts the count again, and each reminder has to come later than the one before, between 1 and 90 days. Add a reminder adds another. Reminders to finish keep going on every plan.

Email learners

From Learners, select people (or Select everyone shown) and choose Email the selected learners. Pick a Template or Write a new message, then fill in Subject line and Message. A blank line starts a new paragraph, and {link} on its own line becomes a button. Select Preview to see it as a learner will, then Send. Learners with no email address won’t get it. Sending to any learners you pick, and saved templates, are part of a paid plan; the page shows the plan name and See the plan where it is locked.

Templates

Templates lists your saved emails, plus the built-in ones. Create New template, edit, duplicate or delete your own. The built-in reminders are “Reminder 1: pick up where you left off” and “Reminder 2: still time to finish”.

Who emails come from

Learners see a name and address on every email. By default it is your organization’s name, sent by Sessionboard. On a paid plan you can verify your domain once so every Learning email comes from your own address, such as learning@yourorg.org.

See what a learner was sent

A learner’s Emails sent lists each email with its kind (Reminder, Message), status, opens and clicks, and whether it was Automatic.