Get things done with Ask
Ask is the box at the top of Home, the Ask button on the right-hand rail, and the Ask strip on each section. Your chats are saved under Chats; start a fresh one with New chat.
What you can ask
Section titled “What you can ask”| Ask for | What happens |
|---|---|
| “Make a course from a recording” | Lists your recordings; pick one and Ask drafts the course once you confirm. |
| “Put a meeting on demand” | Lists meetings you can turn into courses. |
| “Import a meeting from a registration platform” | Picks the meeting, brings it in and makes the draft courses, asking before each step. |
| “What is waiting for my review?” | Lists drafts and meetings waiting on you. |
| “Who is about to expire?” | Lists certifications expiring soon. |
| “Who is overdue?” | Lists overdue assignments; “Send a reminder” sends once you confirm. |
| “Who’s due for recertification this month?” | Lists the people due. |
| “Who owes credit?” | Lists learners who finished but haven’t claimed. |
| “How much credit have we issued?” | Totals credit by type. |
| “Draft a Keep learning round” | Drafts a round of course suggestions for your people; each round waits for your OK. |
| “Open my learning site” | Opens your site. |
| “Show me how we are doing” | Summarizes results, with a link to Results. |
| “Add a seat” | Shows how many admin seats are in use and opens Add admin seats with the price; nothing is charged until you confirm. |
| “Add video hours” | Shows your video hours a month and opens Add video hours with the price. |
Build and edit courses
Section titled “Build and edit courses”Ask works in the same draft as the course builder, so an open course shows its changes within a few seconds. Nothing reaches learners until the course is published, and Ask asks you before it publishes.
| Ask for | What happens |
|---|---|
| “Start a course called Measuring agent ROI” | Makes a draft course with a starter outline. |
| “Build a three-lesson course on…, with a graded quiz” | Writes the modules, lessons and quiz into the draft. |
| “Add a 5-question quiz on this lesson” | Writes the questions from the lesson’s text and videos into a new quiz after it. |
| “Turn this recording into a lesson” | Adds a lesson with the recording as a video learners must watch. |
| “Make the pass mark 80% and allow 3 attempts” | Changes the quiz settings. |
| “Give the final quiz a 20-minute time limit” | Sets the time limit. |
| “Draw 3 questions tagged roi in this quiz” | Adds Questions from the bank. See Reuse questions with the question bank. |
| “Add this question to the bank tagged onboarding” | Saves it to the question bank. |
| “Import these questions tagged onboarding” (with a GIFT, Aiken or CSV file pasted in) | Shows every question it found and any problems, then adds them once you agree. See Import questions from another LMS. |
| “Play the safety course package in a new lesson” | Adds a package you uploaded to a lesson. Uploading the zip is something you do in the builder. See Play SCORM, xAPI and cmi5 courses. |
| “Add a timeline of the policy changes since 2019” | Adds a timeline, process or labeled graphic. See Interactive blocks. |
| “Add a scenario where a customer complains about a late order” | Writes a branching scenario with choices and endings. See Build a branching scenario. |
| “Move the holdouts lesson after the baseline” | Reorders the outline. |
| “In the onboarding course, rename the page Lesson 1 to Welcome” | Asks Rename ‘Lesson 1’ to ‘Welcome’? and renames it when you click Rename. If the course has no page by that name, it lists the pages it does have. |
| “Open the onboarding course” | Opens the course in the builder. |
| “Show me the quiz as a learner sees it” | Shows the questions without the answers. |
| “Publish the course” | Publishes once you confirm. |
Edit anything Ask wrote in the course builder; history keeps every published version.
What stays with you
Section titled “What stays with you”- Ask drafts; you approve and publish.
- Credit is never set from a chat.
- Anything that sends or publishes asks you first.
AI assistants you connect
Section titled “AI assistants you connect”You can connect an AI assistant such as Claude or ChatGPT from Apps > Manage AI assistants. It can list your media and courses, draft courses, build and edit them lesson by lesson (questions, quiz settings, the question bank), find learners and assign training. Publishing waits under Waiting for your OK until a person approves it, and setting credit is refused.
Questions in your own words
Section titled “Questions in your own words”You don’t need the exact wording above. When a request doesn’t match one of these actions, Ask’s model reads it alongside the names of your courses, certifications and sites. It either answers in a sentence or two, or picks the action that does what you asked, which then runs the usual way: a draft is made straight away, and anything that sends, publishes or buys asks you first. The model itself reads no learner records and changes nothing.