Collect videos from speakers and customers

Collect videos asks people to answer a few short questions on video, in the browser or on a phone. You approve every video before it is used anywhere. It is a kind of campaign, and it appears once Video testimonials is in your Marketing; add it from Add to Marketing, free on every plan.

Why use it

Short, real answers from your speakers and customers are the content people trust most. You don’t need to book a studio or edit anything: people record on their own, and you keep the best.

Draft the request

Start the campaign

On Campaigns, choose Collect videos, or tell Ask, for example “Collect customer videos about our spring launch”. When an event has speakers, Home can also offer Collect videos from the speakers of that event.

Check the questions

The questions are written from your event or topic. Up to five, asked one at a time; edit any of them, set how many seconds each answer can run, add teleprompter lines, or select Add a question. Select Save questions.

Choose who is asked

Pick Speakers, Sponsors, Exhibitors, Attendees, Your subscribers, People you list (paste their email addresses, one per line), or Anyone with the link or QR code. With the open link, nobody is emailed.

Launch

Check the draft and launch. People are shown what they agree to before they record, can take the video back at any time, and nothing is used until you approve it.

While the campaign runs, Open link and QR code shows a link anyone can answer from. Put it in a newsletter or a post, or select Download the QR code to print on a poster or a badge. Videos can also come in from a kiosk.

Review the videos

Under Videos, switch between To review, Approved, Not used and Withdrawn, and filter by question. For each video you can:

Approve it (or Approve all for the question), so it can go in galleries and reels.
Don’t use it. Add a note only your team sees. It stays under Not used if you change your mind.
Mark as one of the best, so it goes first in reels.
Copy share link.

The quote and captions appear once the transcript is ready. A person who takes their consent back moves to Withdrawn, and that video is never shown.

Make a reel

Under Reel, choose how many of the best approved answers and the frame (Vertical 9:16, Square 1:1, Wide 16:9 or Portrait 4:5), then select Make a reel. It is cut to each answer’s best moment, with your brand, names and captions, and lands in Content for you to approve. You can also ask: “Make a reel from the best five videos”.

See how it’s going

Results shows answers, completion, approved, plays and shares, question by question, and which channel answers came from: email, link, QR code or kiosk. A person’s card in People shows whether they were asked, opened it, sent a video, or took it back.