Update a contact

PUT/v1/organization/{orgId}/crm/contacts/{contactId}

US Region: https://public-api.sessionboard.com · EU Region: https://public-api-eu.sessionboard.com

Changes only the fields sent. types and tagIds replace the contact's whole list. Requires write:crm. Refused for a key restricted to particular events. Also at PUT /v1/org/{orgId}/crm/contacts/{contactId}, and at PUT /v1/crm/contacts/{contactId} with the organization taken from the token.

Request example

curl --request PUT \
  --url 'https://public-api.sessionboard.com/v1/organization/{orgId}/crm/contacts/{contactId}' \
  --header 'x-access-token: <api-token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "firstName": "<string>",
  "lastName": "<string>",
  "email": "jane@example.com",
  "company": "<string>",
  "title": "<string>",
  "types": [
    "speaker"
  ],
  "tagIds": [
    "<string>"
  ]
}'

const response = await fetch('https://public-api.sessionboard.com/v1/organization/{orgId}/crm/contacts/{contactId}', {
  method: 'PUT',
  headers: {
    "x-access-token": "<api-token>",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    "firstName": "<string>",
    "lastName": "<string>",
    "email": "jane@example.com",
    "company": "<string>",
    "title": "<string>",
    "types": [
      "speaker"
    ],
    "tagIds": [
      "<string>"
    ]
  }),
});

const data = await response.json();
console.log(data);

import requests

response = requests.request(
    "PUT",
    "https://public-api.sessionboard.com/v1/organization/{orgId}/crm/contacts/{contactId}",
    headers={
        "x-access-token": "<api-token>",
        "Content-Type": "application/json"
    },
    json={
        "firstName": "<string>",
        "lastName": "<string>",
        "email": "jane@example.com",
        "company": "<string>",
        "title": "<string>",
        "types": [
            "speaker"
        ],
        "tagIds": [
            "<string>"
        ]
    },
)

print(response.json())

<?php

$curl = curl_init();

curl_setopt_array($curl, [
    CURLOPT_URL => "https://public-api.sessionboard.com/v1/organization/{orgId}/crm/contacts/{contactId}",
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_CUSTOMREQUEST => "PUT",
    CURLOPT_POSTFIELDS => '{
  "firstName": "<string>",
  "lastName": "<string>",
  "email": "jane@example.com",
  "company": "<string>",
  "title": "<string>",
  "types": [
    "speaker"
  ],
  "tagIds": [
    "<string>"
  ]
}',
    CURLOPT_HTTPHEADER => [
        "x-access-token: <api-token>",
        "Content-Type: application/json",
    ],
]);

$response = curl_exec($curl);
curl_close($curl);

echo $response;

package main

import (
  "fmt"
  "io"
  "net/http"
  "strings"
)

func main() {
  req, _ := http.NewRequest("PUT", "https://public-api.sessionboard.com/v1/organization/{orgId}/crm/contacts/{contactId}", strings.NewReader(`{
  "firstName": "<string>",
  "lastName": "<string>",
  "email": "jane@example.com",
  "company": "<string>",
  "title": "<string>",
  "types": [
    "speaker"
  ],
  "tagIds": [
    "<string>"
  ]
}`))
  req.Header.Add("x-access-token", "<api-token>")
  req.Header.Add("Content-Type", "application/json")

  res, _ := http.DefaultClient.Do(req)
  defer res.Body.Close()
  body, _ := io.ReadAll(res.Body)

  fmt.Println(string(body))
}

HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://public-api.sessionboard.com/v1/organization/{orgId}/crm/contacts/{contactId}"))
    .header("x-access-token", "<api-token>")
    .header("Content-Type", "application/json")
    .method("PUT", HttpRequest.BodyPublishers.ofString("{\n  \"firstName\": \"<string>\",\n  \"lastName\": \"<string>\",\n  \"email\": \"jane@example.com\",\n  \"company\": \"<string>\",\n  \"title\": \"<string>\",\n  \"types\": [\n    \"speaker\"\n  ],\n  \"tagIds\": [\n    \"<string>\"\n  ]\n}"))
    .build();

HttpResponse<String> response = HttpClient.newHttpClient()
    .send(request, HttpResponse.BodyHandlers.ofString());

System.out.println(response.body());

Try it

Response headers

Authorizations

x-access-tokenstringheader
Organization API token. Generate from Organization Settings → API Tokens.
AuthorizationBearer <token>headeror
OAuth 2.1 access token. Obtained via the OAuth PKCE flow at /oauth/token.

Send one of these. See Authentication.

Path parameters

orgIdstringpathrequired
Your organization ID. Any other organization returns 404.
contactIdstringpathrequired
The contact ID.

Request body

application/jsonrequired

firstNamestring
Max length
100
lastNamestring
Max length
100
emailstring<email>
companystring
Max length
255
titlestring
Max length
255
typesstring[]
Allowed values
"speaker", "sme", "influencer", "exhibitor", "sponsor"
tagIdsstring[]

Example

{
  "firstName": "<string>",
  "lastName": "<string>",
  "email": "jane@example.com",
  "company": "<string>",
  "title": "<string>",
  "types": [
    "speaker"
  ],
  "tagIds": [
    "<string>"
  ]
}

Responses

200`application/json`

successboolean
payloadCrmContact
Show child attributes
- idstring
- first_namestring
- last_namestring | null
- namestring
- emailstring<email>
- companystring | null
- titlestring | null
  Job title.
- avatar_urlstring | null
- typesstring[]
  Allowed values
  "speaker", "sme", "influencer", "exhibitor", "sponsor"
- tagsCrmTag[]
  Show child attributes
  - idstring
  - namestring
- events_countinteger
- sessions_countinteger
- last_activity_atstring<date-time> | null
- activeboolean
  An active contact in the last 365 days.
- sourcestring | null
  Where the contact came from.
- created_atstring<date-time>
- hrefstring
  The contact in Sessionboard CRM.
- stageobject | null
  The contact's pipeline stage; null when not in the pipeline.
  Show child attributes
  - idstring
  - labelstring

400`application/json`

VALIDATION_ERROR: the body or a path id does not match the schema.

successboolean
errorstring
Allowed values
"VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
codestring
A more specific reason: exists, read_only, platform_customer.
messagestringrequired
contactCrmContact
With code: exists: the contact that has the email.
Show child attributes
- idstring
- first_namestring
- last_namestring | null
- namestring
- emailstring<email>
- companystring | null
- titlestring | null
  Job title.
- avatar_urlstring | null
- typesstring[]
  Allowed values
  "speaker", "sme", "influencer", "exhibitor", "sponsor"
- tagsCrmTag[]
  Show child attributes
  - idstring
  - namestring
- events_countinteger
- sessions_countinteger
- last_activity_atstring<date-time> | null
- activeboolean
  An active contact in the last 365 days.
- sourcestring | null
  Where the contact came from.
- created_atstring<date-time>
- hrefstring
  The contact in Sessionboard CRM.
- stageobject | null
  The contact's pipeline stage; null when not in the pipeline.
  Show child attributes
  - idstring
  - labelstring

401

Missing, invalid or expired token.

403`application/json`

SCOPE_REQUIRED: the token lacks write:crm (or read:crm for the POSTs that only read).
ORG_WIDE_TOKEN_REQUIRED: the key is restricted to particular events.
code: plan_read_only (or read_only): the CRM trial or plan has ended; everything can still be read.
code: platform_customer: the organization works with Sessionboard on a platform contract, so its contacts are in the Sessionboard platform.
code: FEATURE_NOT_ENABLED: contracts are not turned on for the organization (contracts operations only).
FORBIDDEN with no code: the token's user lacks the Contacts permission the change needs (connecting and disconnecting apps need an organization admin).

successboolean
errorstring
Allowed values
"VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
codestring
A more specific reason: exists, read_only, platform_customer.
messagestringrequired
contactCrmContact
With code: exists: the contact that has the email.
Show child attributes
- idstring
- first_namestring
- last_namestring | null
- namestring
- emailstring<email>
- companystring | null
- titlestring | null
  Job title.
- avatar_urlstring | null
- typesstring[]
  Allowed values
  "speaker", "sme", "influencer", "exhibitor", "sponsor"
- tagsCrmTag[]
  Show child attributes
  - idstring
  - namestring
- events_countinteger
- sessions_countinteger
- last_activity_atstring<date-time> | null
- activeboolean
  An active contact in the last 365 days.
- sourcestring | null
  Where the contact came from.
- created_atstring<date-time>
- hrefstring
  The contact in Sessionboard CRM.
- stageobject | null
  The contact's pipeline stage; null when not in the pipeline.
  Show child attributes
  - idstring
  - labelstring

404`application/json`

NOT_FOUND: orgId is not the token's organization, or the contact, tag or app is not in it.

successboolean
errorstring
Allowed values
"VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
codestring
A more specific reason: exists, read_only, platform_customer.
messagestringrequired
contactCrmContact
With code: exists: the contact that has the email.
Show child attributes
- idstring
- first_namestring
- last_namestring | null
- namestring
- emailstring<email>
- companystring | null
- titlestring | null
  Job title.
- avatar_urlstring | null
- typesstring[]
  Allowed values
  "speaker", "sme", "influencer", "exhibitor", "sponsor"
- tagsCrmTag[]
  Show child attributes
  - idstring
  - namestring
- events_countinteger
- sessions_countinteger
- last_activity_atstring<date-time> | null
- activeboolean
  An active contact in the last 365 days.
- sourcestring | null
  Where the contact came from.
- created_atstring<date-time>
- hrefstring
  The contact in Sessionboard CRM.
- stageobject | null
  The contact's pipeline stage; null when not in the pipeline.
  Show child attributes
  - idstring
  - labelstring

409`application/json`

code: exists: the email is already a contact in the organization; contact is that contact. Nothing was added.

successboolean
errorstring
Allowed values
"VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
codestring
A more specific reason: exists, read_only, platform_customer.
messagestringrequired
contactCrmContact
With code: exists: the contact that has the email.
Show child attributes
- idstring
- first_namestring
- last_namestring | null
- namestring
- emailstring<email>
- companystring | null
- titlestring | null
  Job title.
- avatar_urlstring | null
- typesstring[]
  Allowed values
  "speaker", "sme", "influencer", "exhibitor", "sponsor"
- tagsCrmTag[]
  Show child attributes
  - idstring
  - namestring
- events_countinteger
- sessions_countinteger
- last_activity_atstring<date-time> | null
- activeboolean
  An active contact in the last 365 days.
- sourcestring | null
  Where the contact came from.
- created_atstring<date-time>
- hrefstring
  The contact in Sessionboard CRM.
- stageobject | null
  The contact's pipeline stage; null when not in the pipeline.
  Show child attributes
  - idstring
  - labelstring

429

The token's request limit (100 requests per 15 minutes by default) or, for writes, its daily write quota. Wait Retry-After seconds.

Retry-Afterintegerheader
Seconds to wait before retrying.

Response examples

{
  "success": true,
  "payload": {
    "id": "<string>",
    "first_name": "<string>",
    "last_name": "<string>",
    "name": "<string>",
    "email": "jane@example.com",
    "company": "<string>",
    "title": "<string>",
    "avatar_url": "<string>",
    "types": [
      "speaker"
    ],
    "tags": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ],
    "events_count": 123,
    "sessions_count": 123,
    "last_activity_at": "2026-01-15T09:30:00Z",
    "active": true,
    "source": "<string>",
    "created_at": "2026-01-15T09:30:00Z",
    "href": "<string>",
    "stage": {
      "id": "<string>",
      "label": "<string>"
    }
  }
}

{
  "success": false,
  "error": "VALIDATION_ERROR",
  "code": "<string>",
  "message": "<string>",
  "contact": {
    "id": "<string>",
    "first_name": "<string>",
    "last_name": "<string>",
    "name": "<string>",
    "email": "jane@example.com",
    "company": "<string>",
    "title": "<string>",
    "avatar_url": "<string>",
    "types": [
      "speaker"
    ],
    "tags": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ],
    "events_count": 123,
    "sessions_count": 123,
    "last_activity_at": "2026-01-15T09:30:00Z",
    "active": true,
    "source": "<string>",
    "created_at": "2026-01-15T09:30:00Z",
    "href": "<string>",
    "stage": {
      "id": "<string>",
      "label": "<string>"
    }
  }
}

{
  "success": false,
  "error": "VALIDATION_ERROR",
  "code": "<string>",
  "message": "<string>",
  "contact": {
    "id": "<string>",
    "first_name": "<string>",
    "last_name": "<string>",
    "name": "<string>",
    "email": "jane@example.com",
    "company": "<string>",
    "title": "<string>",
    "avatar_url": "<string>",
    "types": [
      "speaker"
    ],
    "tags": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ],
    "events_count": 123,
    "sessions_count": 123,
    "last_activity_at": "2026-01-15T09:30:00Z",
    "active": true,
    "source": "<string>",
    "created_at": "2026-01-15T09:30:00Z",
    "href": "<string>",
    "stage": {
      "id": "<string>",
      "label": "<string>"
    }
  }
}

{
  "success": false,
  "error": "VALIDATION_ERROR",
  "code": "<string>",
  "message": "<string>",
  "contact": {
    "id": "<string>",
    "first_name": "<string>",
    "last_name": "<string>",
    "name": "<string>",
    "email": "jane@example.com",
    "company": "<string>",
    "title": "<string>",
    "avatar_url": "<string>",
    "types": [
      "speaker"
    ],
    "tags": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ],
    "events_count": 123,
    "sessions_count": 123,
    "last_activity_at": "2026-01-15T09:30:00Z",
    "active": true,
    "source": "<string>",
    "created_at": "2026-01-15T09:30:00Z",
    "href": "<string>",
    "stage": {
      "id": "<string>",
      "label": "<string>"
    }
  }
}

{
  "success": false,
  "error": "VALIDATION_ERROR",
  "code": "<string>",
  "message": "<string>",
  "contact": {
    "id": "<string>",
    "first_name": "<string>",
    "last_name": "<string>",
    "name": "<string>",
    "email": "jane@example.com",
    "company": "<string>",
    "title": "<string>",
    "avatar_url": "<string>",
    "types": [
      "speaker"
    ],
    "tags": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ],
    "events_count": 123,
    "sessions_count": 123,
    "last_activity_at": "2026-01-15T09:30:00Z",
    "active": true,
    "source": "<string>",
    "created_at": "2026-01-15T09:30:00Z",
    "href": "<string>",
    "stage": {
      "id": "<string>",
      "label": "<string>"
    }
  }
}