Disconnect an app

DELETE/v1/organization/{orgId}/crm/apps/{appId}

US Region: https://public-api.sessionboard.com · EU Region: https://public-api-eu.sessionboard.com

Disconnects the app. Contacts already imported from it are kept. The token's user must be an organization admin. Ask the person first. Requires write:crm. Refused for a key restricted to particular events. Also at DELETE /v1/org/{orgId}/crm/apps/{appId}, and at DELETE /v1/crm/apps/{appId} with the organization taken from the token.

Request example

curl --request DELETE \
  --url 'https://public-api.sessionboard.com/v1/organization/{orgId}/crm/apps/{appId}' \
  --header 'x-access-token: <api-token>'

const response = await fetch('https://public-api.sessionboard.com/v1/organization/{orgId}/crm/apps/{appId}', {
  method: 'DELETE',
  headers: {
    "x-access-token": "<api-token>"
  },
});

const data = await response.json();
console.log(data);

import requests

response = requests.request(
    "DELETE",
    "https://public-api.sessionboard.com/v1/organization/{orgId}/crm/apps/{appId}",
    headers={
        "x-access-token": "<api-token>"
    },
)

print(response.json())

<?php

$curl = curl_init();

curl_setopt_array($curl, [
    CURLOPT_URL => "https://public-api.sessionboard.com/v1/organization/{orgId}/crm/apps/{appId}",
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_CUSTOMREQUEST => "DELETE",
    CURLOPT_HTTPHEADER => [
        "x-access-token: <api-token>",
    ],
]);

$response = curl_exec($curl);
curl_close($curl);

echo $response;

package main

import (
  "fmt"
  "io"
  "net/http"
)

func main() {
  req, _ := http.NewRequest("DELETE", "https://public-api.sessionboard.com/v1/organization/{orgId}/crm/apps/{appId}", nil)
  req.Header.Add("x-access-token", "<api-token>")

  res, _ := http.DefaultClient.Do(req)
  defer res.Body.Close()
  body, _ := io.ReadAll(res.Body)

  fmt.Println(string(body))
}

HttpRequest request = HttpRequest.newBuilder()
    .uri(URI.create("https://public-api.sessionboard.com/v1/organization/{orgId}/crm/apps/{appId}"))
    .header("x-access-token", "<api-token>")
    .method("DELETE", HttpRequest.BodyPublishers.noBody())
    .build();

HttpResponse<String> response = HttpClient.newHttpClient()
    .send(request, HttpResponse.BodyHandlers.ofString());

System.out.println(response.body());

Try it

Response headers

Authorizations

x-access-tokenstringheader
Organization API token. Generate from Organization Settings → API Tokens.
AuthorizationBearer <token>headeror
OAuth 2.1 access token. Obtained via the OAuth PKCE flow at /oauth/token.

Send one of these. See Authentication.

Path parameters

orgIdstringpathrequired
Your organization ID. Any other organization returns 404.
appIdstringpathrequired
The app ID, from GET …/crm/apps.

Responses

200`application/json`

successboolean
payloadobject
Show child attributes
- connectedboolean

400`application/json`

VALIDATION_ERROR: the body or a path id does not match the schema.

successboolean
errorstring
Allowed values
"VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
codestring
A more specific reason: exists, read_only, platform_customer.
messagestringrequired
contactCrmContact
With code: exists: the contact that has the email.
Show child attributes
- idstring
- first_namestring
- last_namestring | null
- namestring
- emailstring<email>
- companystring | null
- titlestring | null
  Job title.
- avatar_urlstring | null
- typesstring[]
  Allowed values
  "speaker", "sme", "influencer", "exhibitor", "sponsor"
- tagsCrmTag[]
  Show child attributes
  - idstring
  - namestring
- events_countinteger
- sessions_countinteger
- last_activity_atstring<date-time> | null
- activeboolean
  An active contact in the last 365 days.
- sourcestring | null
  Where the contact came from.
- created_atstring<date-time>
- hrefstring
  The contact in Sessionboard CRM.
- stageobject | null
  The contact's pipeline stage; null when not in the pipeline.
  Show child attributes
  - idstring
  - labelstring

401

Missing, invalid or expired token.

403`application/json`

SCOPE_REQUIRED: the token lacks write:crm (or read:crm for the POSTs that only read).
ORG_WIDE_TOKEN_REQUIRED: the key is restricted to particular events.
code: plan_read_only (or read_only): the CRM trial or plan has ended; everything can still be read.
code: platform_customer: the organization works with Sessionboard on a platform contract, so its contacts are in the Sessionboard platform.
code: FEATURE_NOT_ENABLED: contracts are not turned on for the organization (contracts operations only).
FORBIDDEN with no code: the token's user lacks the Contacts permission the change needs (connecting and disconnecting apps need an organization admin).

successboolean
errorstring
Allowed values
"VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
codestring
A more specific reason: exists, read_only, platform_customer.
messagestringrequired
contactCrmContact
With code: exists: the contact that has the email.
Show child attributes
- idstring
- first_namestring
- last_namestring | null
- namestring
- emailstring<email>
- companystring | null
- titlestring | null
  Job title.
- avatar_urlstring | null
- typesstring[]
  Allowed values
  "speaker", "sme", "influencer", "exhibitor", "sponsor"
- tagsCrmTag[]
  Show child attributes
  - idstring
  - namestring
- events_countinteger
- sessions_countinteger
- last_activity_atstring<date-time> | null
- activeboolean
  An active contact in the last 365 days.
- sourcestring | null
  Where the contact came from.
- created_atstring<date-time>
- hrefstring
  The contact in Sessionboard CRM.
- stageobject | null
  The contact's pipeline stage; null when not in the pipeline.
  Show child attributes
  - idstring
  - labelstring

404`application/json`

NOT_FOUND: orgId is not the token's organization, or the contact, tag or app is not in it.

successboolean
errorstring
Allowed values
"VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
codestring
A more specific reason: exists, read_only, platform_customer.
messagestringrequired
contactCrmContact
With code: exists: the contact that has the email.
Show child attributes
- idstring
- first_namestring
- last_namestring | null
- namestring
- emailstring<email>
- companystring | null
- titlestring | null
  Job title.
- avatar_urlstring | null
- typesstring[]
  Allowed values
  "speaker", "sme", "influencer", "exhibitor", "sponsor"
- tagsCrmTag[]
  Show child attributes
  - idstring
  - namestring
- events_countinteger
- sessions_countinteger
- last_activity_atstring<date-time> | null
- activeboolean
  An active contact in the last 365 days.
- sourcestring | null
  Where the contact came from.
- created_atstring<date-time>
- hrefstring
  The contact in Sessionboard CRM.
- stageobject | null
  The contact's pipeline stage; null when not in the pipeline.
  Show child attributes
  - idstring
  - labelstring

429

The token's request limit (100 requests per 15 minutes by default) or, for writes, its daily write quota. Wait Retry-After seconds.

Retry-Afterintegerheader
Seconds to wait before retrying.

Response examples

{
  "success": true,
  "payload": {
    "connected": true
  }
}

{
  "success": false,
  "error": "VALIDATION_ERROR",
  "code": "<string>",
  "message": "<string>",
  "contact": {
    "id": "<string>",
    "first_name": "<string>",
    "last_name": "<string>",
    "name": "<string>",
    "email": "jane@example.com",
    "company": "<string>",
    "title": "<string>",
    "avatar_url": "<string>",
    "types": [
      "speaker"
    ],
    "tags": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ],
    "events_count": 123,
    "sessions_count": 123,
    "last_activity_at": "2026-01-15T09:30:00Z",
    "active": true,
    "source": "<string>",
    "created_at": "2026-01-15T09:30:00Z",
    "href": "<string>",
    "stage": {
      "id": "<string>",
      "label": "<string>"
    }
  }
}

{
  "success": false,
  "error": "VALIDATION_ERROR",
  "code": "<string>",
  "message": "<string>",
  "contact": {
    "id": "<string>",
    "first_name": "<string>",
    "last_name": "<string>",
    "name": "<string>",
    "email": "jane@example.com",
    "company": "<string>",
    "title": "<string>",
    "avatar_url": "<string>",
    "types": [
      "speaker"
    ],
    "tags": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ],
    "events_count": 123,
    "sessions_count": 123,
    "last_activity_at": "2026-01-15T09:30:00Z",
    "active": true,
    "source": "<string>",
    "created_at": "2026-01-15T09:30:00Z",
    "href": "<string>",
    "stage": {
      "id": "<string>",
      "label": "<string>"
    }
  }
}

{
  "success": false,
  "error": "VALIDATION_ERROR",
  "code": "<string>",
  "message": "<string>",
  "contact": {
    "id": "<string>",
    "first_name": "<string>",
    "last_name": "<string>",
    "name": "<string>",
    "email": "jane@example.com",
    "company": "<string>",
    "title": "<string>",
    "avatar_url": "<string>",
    "types": [
      "speaker"
    ],
    "tags": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ],
    "events_count": 123,
    "sessions_count": 123,
    "last_activity_at": "2026-01-15T09:30:00Z",
    "active": true,
    "source": "<string>",
    "created_at": "2026-01-15T09:30:00Z",
    "href": "<string>",
    "stage": {
      "id": "<string>",
      "label": "<string>"
    }
  }
}