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Add a contact

POST/v1/organization/{orgId}/crm/contacts

US Region: https://public-api.sessionboard.com · EU Region: https://public-api-eu.sessionboard.com

Adds a contact. An email already in the organization answers 409 with code: exists and the existing contact. Emails no one. Requires write:crm. Refused for a key restricted to particular events. Also at POST /v1/org/{orgId}/crm/contacts, and at POST /v1/crm/contacts with the organization taken from the token.

Request example

Terminal window
curl --request POST \
--url 'https://public-api.sessionboard.com/v1/organization/{orgId}/crm/contacts' \
--header 'x-access-token: <api-token>' \
--header 'Content-Type: application/json' \
--data '{
"firstName": "<string>",
"lastName": "<string>",
"email": "jane@example.com",
"company": "<string>",
"title": "<string>",
"types": [
"speaker"
],
"tagIds": [
"<string>"
],
"notes": "<string>"
}'

Try it

Authorization

Your token stays in this page. It is sent only to the region above and is never saved; it is gone when you leave or reload the page.

Path parameters
Body application/json
POST

Authorizations

  • x-access-tokenstringheader

    Organization API token. Generate from Organization Settings → API Tokens.

  • AuthorizationBearer <token>headeror

    OAuth 2.1 access token. Obtained via the OAuth PKCE flow at /oauth/token.

Send one of these. See Authentication.

Path parameters

  • orgIdstringpathrequired

    Your organization ID. Any other organization returns 404.

Request body

application/jsonrequired

  • firstNamestringrequired
    Max length
    100
  • lastNamestring
    Max length
    100
  • emailstring<email>required
  • companystring
    Max length
    255
  • titlestring

    Job title.

    Max length
    255
  • typesstring[]
    Allowed values
    "speaker", "sme", "influencer", "exhibitor", "sponsor"
  • tagIdsstring[]
  • notesstring

    A first note.

{
"firstName": "<string>",
"lastName": "<string>",
"email": "jane@example.com",
"company": "<string>",
"title": "<string>",
"types": [
"speaker"
],
"tagIds": [
"<string>"
],
"notes": "<string>"
}

Responses

201application/json

Created

  • successboolean
  • payloadCrmContact
    Show child attributes
    • idstring
    • first_namestring
    • last_namestring | null
    • namestring
    • emailstring<email>
    • companystring | null
    • titlestring | null

      Job title.

    • avatar_urlstring | null
    • typesstring[]
      Allowed values
      "speaker", "sme", "influencer", "exhibitor", "sponsor"
    • tagsCrmTag[]
      Show child attributes
      • idstring
      • namestring
    • events_countinteger
    • sessions_countinteger
    • last_activity_atstring<date-time> | null
    • activeboolean

      An active contact in the last 365 days.

    • sourcestring | null

      Where the contact came from.

    • created_atstring<date-time>
    • hrefstring

      The contact in Sessionboard CRM.

    • stageobject | null

      The contact's pipeline stage; null when not in the pipeline.

      Show child attributes
      • idstring
      • labelstring

400application/json

VALIDATION_ERROR: the body or a path id does not match the schema.

  • successboolean
  • errorstring
    Allowed values
    "VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
  • codestring

    A more specific reason: exists, read_only, platform_customer.

  • messagestringrequired
  • contactCrmContact

    With code: exists: the contact that has the email.

    Show child attributes
    • idstring
    • first_namestring
    • last_namestring | null
    • namestring
    • emailstring<email>
    • companystring | null
    • titlestring | null

      Job title.

    • avatar_urlstring | null
    • typesstring[]
      Allowed values
      "speaker", "sme", "influencer", "exhibitor", "sponsor"
    • tagsCrmTag[]
      Show child attributes
      • idstring
      • namestring
    • events_countinteger
    • sessions_countinteger
    • last_activity_atstring<date-time> | null
    • activeboolean

      An active contact in the last 365 days.

    • sourcestring | null

      Where the contact came from.

    • created_atstring<date-time>
    • hrefstring

      The contact in Sessionboard CRM.

    • stageobject | null

      The contact's pipeline stage; null when not in the pipeline.

      Show child attributes
      • idstring
      • labelstring

401

Missing, invalid or expired token.

403application/json

  • SCOPE_REQUIRED: the token lacks write:crm (or read:crm for the POSTs that only read).
  • ORG_WIDE_TOKEN_REQUIRED: the key is restricted to particular events.
  • code: plan_read_only (or read_only): the CRM trial or plan has ended; everything can still be read.
  • code: platform_customer: the organization works with Sessionboard on a platform contract, so its contacts are in the Sessionboard platform.
  • code: FEATURE_NOT_ENABLED: contracts are not turned on for the organization (contracts operations only).
  • FORBIDDEN with no code: the token's user lacks the Contacts permission the change needs (connecting and disconnecting apps need an organization admin).
  • successboolean
  • errorstring
    Allowed values
    "VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
  • codestring

    A more specific reason: exists, read_only, platform_customer.

  • messagestringrequired
  • contactCrmContact

    With code: exists: the contact that has the email.

    Show child attributes
    • idstring
    • first_namestring
    • last_namestring | null
    • namestring
    • emailstring<email>
    • companystring | null
    • titlestring | null

      Job title.

    • avatar_urlstring | null
    • typesstring[]
      Allowed values
      "speaker", "sme", "influencer", "exhibitor", "sponsor"
    • tagsCrmTag[]
      Show child attributes
      • idstring
      • namestring
    • events_countinteger
    • sessions_countinteger
    • last_activity_atstring<date-time> | null
    • activeboolean

      An active contact in the last 365 days.

    • sourcestring | null

      Where the contact came from.

    • created_atstring<date-time>
    • hrefstring

      The contact in Sessionboard CRM.

    • stageobject | null

      The contact's pipeline stage; null when not in the pipeline.

      Show child attributes
      • idstring
      • labelstring

404application/json

NOT_FOUND: orgId is not the token's organization, or the contact, tag or app is not in it.

  • successboolean
  • errorstring
    Allowed values
    "VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
  • codestring

    A more specific reason: exists, read_only, platform_customer.

  • messagestringrequired
  • contactCrmContact

    With code: exists: the contact that has the email.

    Show child attributes
    • idstring
    • first_namestring
    • last_namestring | null
    • namestring
    • emailstring<email>
    • companystring | null
    • titlestring | null

      Job title.

    • avatar_urlstring | null
    • typesstring[]
      Allowed values
      "speaker", "sme", "influencer", "exhibitor", "sponsor"
    • tagsCrmTag[]
      Show child attributes
      • idstring
      • namestring
    • events_countinteger
    • sessions_countinteger
    • last_activity_atstring<date-time> | null
    • activeboolean

      An active contact in the last 365 days.

    • sourcestring | null

      Where the contact came from.

    • created_atstring<date-time>
    • hrefstring

      The contact in Sessionboard CRM.

    • stageobject | null

      The contact's pipeline stage; null when not in the pipeline.

      Show child attributes
      • idstring
      • labelstring

409application/json

code: exists: the email is already a contact in the organization; contact is that contact. Nothing was added.

  • successboolean
  • errorstring
    Allowed values
    "VALIDATION_ERROR", "SCOPE_REQUIRED", "ORG_WIDE_TOKEN_REQUIRED", "FORBIDDEN", "NOT_FOUND", "CONFLICT", "QUOTA_EXCEEDED"
  • codestring

    A more specific reason: exists, read_only, platform_customer.

  • messagestringrequired
  • contactCrmContact

    With code: exists: the contact that has the email.

    Show child attributes
    • idstring
    • first_namestring
    • last_namestring | null
    • namestring
    • emailstring<email>
    • companystring | null
    • titlestring | null

      Job title.

    • avatar_urlstring | null
    • typesstring[]
      Allowed values
      "speaker", "sme", "influencer", "exhibitor", "sponsor"
    • tagsCrmTag[]
      Show child attributes
      • idstring
      • namestring
    • events_countinteger
    • sessions_countinteger
    • last_activity_atstring<date-time> | null
    • activeboolean

      An active contact in the last 365 days.

    • sourcestring | null

      Where the contact came from.

    • created_atstring<date-time>
    • hrefstring

      The contact in Sessionboard CRM.

    • stageobject | null

      The contact's pipeline stage; null when not in the pipeline.

      Show child attributes
      • idstring
      • labelstring

429

The token's request limit (100 requests per 15 minutes by default) or, for writes, its daily write quota. Wait Retry-After seconds.

  • Retry-Afterintegerheader

    Seconds to wait before retrying.

Response examples

{
"success": true,
"payload": {
"id": "<string>",
"first_name": "<string>",
"last_name": "<string>",
"name": "<string>",
"email": "jane@example.com",
"company": "<string>",
"title": "<string>",
"avatar_url": "<string>",
"types": [
"speaker"
],
"tags": [
{
"id": "<string>",
"name": "<string>"
}
],
"events_count": 123,
"sessions_count": 123,
"last_activity_at": "2026-01-15T09:30:00Z",
"active": true,
"source": "<string>",
"created_at": "2026-01-15T09:30:00Z",
"href": "<string>",
"stage": {
"id": "<string>",
"label": "<string>"
}
}
}