Bring in attendees and members
Everyone comes into People, tagged for who they are to you: speakers, members, prospects, customers and attendees. Organizations come into Groups. See People.
What each system brings
Section titled “What each system brings”| System | Who | Where they land |
|---|---|---|
| HubSpot | Contacts, with their lifecycle stage and owner, and their companies | People, tagged Prospect or Customer, and Groups |
| Salesforce | Contacts and their companies | People and Groups |
| iMIS | Members | People, tagged Member |
| Fonteva, Nimble AMS, Protech | Members, with their member type, status and renewal date, and the registrations the AMS keeps | People, tagged Member while their membership is current, and Companies |
| Cvent, Swoogo, Bizzabo | One event’s speakers | People, tagged Speaker |
| Cvent, Swoogo, Bizzabo | One event’s attendees | People, tagged Attendee, with that event |
| ON24, Goldcast | One webinar’s speakers | People, tagged Speaker |
Using another system? Export a spreadsheet and import it. See Add and import people and groups.
Bring in members and prospects
Section titled “Bring in members and prospects”Find them
On Connections, choose the system and what to look for. Sessionboard CRM reads the system and tells you how many it found, how many are new to you and how many you already know.
Review
Deselect anyone you don’t want, and check the tags they’ll get. For HubSpot and Salesforce, choose whether their companies come in too.
Bring them in
Check the preview, then bring them in. Members arrive with their membership; HubSpot prospects and customers with their lifecycle stage and owner.
Bring in an event’s attendees
Section titled “Bring in an event’s attendees”Choose the event
On Connections, choose your event platform and the event. Sessionboard CRM counts its attendees first, without bringing anyone in.
Start the sync
Choose the Sessionboard event they belong to, if there is one, and start. The event platform’s own attendee sync brings them in, the same one Sessionboard Marketing uses. A big event takes a few minutes.
Attendees land in People, tagged Attendee, with what they registered for and came to. Run it again after the event to bring in who checked in. Each run brings the attendees up to date.
Keep a source in sync
Section titled “Keep a source in sync”Keep in sync brings in new people from a connected system every night, the same way you first brought them in: the same kinds of people, with the same tags. Turn it off at any time; the people already brought in stay.
For Fonteva, Nimble AMS and Protech, the nightly read also updates membership terms and takes the Member tag off people who lapsed: see Keep members in sync nightly.
If you don’t see Keep in sync, it isn’t turned on for your organization. Ask us to turn it on, or bring people in again when you need to.
