Stova Integration

 

Through Sessionboard's integration with Stova, event admins can easily send information for their sessions and speakers that were collected in Sessionboard to Stova.

 

Connect Integration

Integrations are connected on the organization level in Sessionboard.

After logging in, click “Go to org” to access your event's organization.

Select the 'Settings' module to locate 'Integrations'.

There, you can connect new or manage existing integrations. To connect a new integration, click the “Connect” button below the integration.

You will select the Stova API Endpoint that your account uses. (i.e. EMEA, NA, and AP), the Stova Account ID, and the Stova Key.

 

Map Events

Once the integration is connected, a window will appear prompting you to map your Stova event to an event within Sessionboard. Once complete, select Add Mapping to complete the mapping process.

 

Sync Sessions and Speakers

 

Before syncing your event, please review the following important notes:

• Sessions and/or speakers will not be removed from Stova if speaker and/or session statuses are changed in Sessionboard. Admins will have to manually delete the session/speaker record in Grip.

• Only accepted sessions, and their associated speakers, will sync to Stova.

• Sessionboard will update pre-existing contacts if there are any contacts in Stova with the same email address in Sessionboard.

• Verify that the timezone in both Sessionboard and Stova matches your event. To do this in Sessionboard, go to Settings > Details.

 

Synced Fields

Sessionboard will endeavor to sync as much data between systems as possible. It is important to use system/standard fields when possible to collect information about your sessions and speakers to ensure they will be successfully matched.

Below is a list of standard fields that will be synced. Fields with an asterisk (*) are required.

Sessions

• Title *

• Description

• Starts At datetime

• Ends At datetime

• Location

Speakers

• First Name *

• Last Name *

• Email *

• Company Name

• Biography

 

How To Process A Sync

1. Go to Sessions - Agenda.

   1. Reminder: Only "Accepted" sessions and their associated "Accepted" speakers will be synced.

2. Under Options, click Sync to Stova

   

   1. A message will flash at the bottom of the screen confirming that the sync has started.

   2. When the sync is complete, another message will flash confirming that data has been synced.

   3. If there is an issue, a message will appear verifying the number of sessions and speakers that were attempted to sync and that were successfully synced. Please check that your sessions have all the required fields and contact support@sessionboard.com if you need additional assistance.

 

Resync Behavior

Currently, syncing is a one-step process. There is no ability to sync individual sessions or speakers.

On resync, new sessions and speakers that have been added to the agenda in Sessionboard will be sent to Stova. Any updates that are made to previously synced fields (such as correcting a speaker’s title or changing a session time) will also be applied.

 

Disconnect Integration

To disconnect from the integration, go to Organization -> Integrations

1. Locate your connected integration and click the three-dot icon to the right of "Settings".

2. Click “Disconnect Integration.”

3. Confirm that you are sure before deleting the integration.

Once the integration is disconnected, you can reconnect using a new Account ID and Key, or reuse the same credentials.

Disconnecting the integration will disconnect all mapped events. Previously-synced sessions will not be able to be resynced even if you remap the same events. The integration should only be disconnected if you intend to sync to a new organization.

 

Remove Mapped Event

To remove event mappings, go to Organization -> Integrations and click Settings underneath the integration partner you are utilizing.

This will open the mapping window. A list of existing mappings will be displayed. Click “Remove Mapping” to disconnect specific mapped events.

 

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Integration Support

 

If you are experiencing problems with syncing (i.e. error messages or data not appearing in Stova), email support@sessionboard.com with the following information:

• Event Name

• Session name(s)

  • fields not appearing

• Speaker name(s)

  • fields not appearing

• Image of any errors received when syncing (if applicable)