Email Templates

Creating email templates allows you to easily email your event contacts. The email template can include merge fields for session, speaker, sponsor, or exhibitor-specific details.

Create Email Templates

To create a template, navigate to Settings > Email Templates within your event dashboard and click the orange "Add" button at the top right-hand corner of your screen.

 

There is no limit to how many templates you can create. Templates will be ordered alphabetically (A-Z) by the template name.


Sessionboard provides a standard "Accept" and "Decline" email template that can be customized for your event use. These templates can not be deleted.

 

Within the pop-up window, customize your email to include:

  • Template Name: Internal Name

  • Module: This determines the merge fields available to use as well as where the template can be used within the platform.

    • Groups: Exhibitor and Sponsor Modules

    • People: Contacts and Speakers Modules

    • Sessions: Sessions Module Only

❗If you change a template module after you begin typing the message body, the current merge tags will not be valid. Please ensure to reapply your merge tags as they differ per module.

  • Reply To: The email address that should receive replies to the email sent.

    • We recommend using a shared inbox or an event-specific email address. This field only supports one email address.

  • Subject Line: The subject line of the email

  • Message Body: Customize the body of the email with the use of merge tags

    • To use coding to create your email body message, select the semicolon icon {;}


💡View a log of all the emails you have sent. Email & SMS Message History

Edit, Delete, and Duplicate Templates

To manage the actions for an email template, select the three dots to the right of the template name.